Normal Hours Pick Up - Brisbane Airport
(Domestic Terminal)

Jetstar & Virgin Australia

1. After collecting your luggage, please do the following:
   1. Please click on the “Ready to Collect” button on the email we’ve sent you OR
   2. Phone our office toll free on 1800 273 922 (or +61 7 3868 3355) and advise you are ready for an Apex shuttle pick-up.
2. From the Baggage Claim area, exit the terminal via the main doors.
3. Walk towards the Skywalk and go up the travellator.
4. Turn left at the top of the travellator and walk across the Skywalk to the second travellator on the right.
5. Take the travellator down to the ground level and turn right.
6. Wait in the Bus and Coach area B2 until the Apex Shuttle arrives.

Qantas

1. After collecting your luggage, please do the following:
   1. Please click on the “Ready to Collect” button on the email we’ve sent you OR
   2. Phone our office toll free on 1800 273 922 (or +61 7 3868 3355) and advise you are ready for an Apex shuttle pick-up.
2. From the Baggage Claim area, exit the terminal via the main doors.
3. Walk towards the Skywalk and go up the travellator.
4. Turn right at the top of the travellator and walk across the Skywalk to the second travellator on the right.
5. Take the travellator down to the ground level and turn right.
6. Wait in the Bus and Coach area B2 until the Apex Shuttle arrives.

Video Instructions

Please review the following video showing the walk through Brisbane Airport to the shuttle pick up point.

Qantas

Jestar, Virgin