Rental Info
Find answers to the most common questions our customers ask about renting a car from Apex Australia. The questions and answers are broken into sections to make it easier to navigate to the topic.
Read our frequently asked questions.
Read the latest Apex Australia Rental Terms & Conditions and familiarise yourself with the relevant information before you arrive.
Read the terms and conditions.
For peace of mind motoring, we strongly recommend taking our full excess reduction cover. This reduces your liability in case of an accident to zero.
Learn more about Excess Reduction Cover.
Apex has a duty of care to our customers and staff and the rigorous safety measures we have in place, will ensure a happy and safe experience for everyone. We cover everything, from picking up & returning your rental car safely, to sanitising the vehicle for the next renter.
Read our full Apex Safety Promise.
When you rent an Apex vehicle, we’ve made travelling on any toll road in Australia easy, thanks to our partner Linkt. We provide a simple process to ensure that toll road payments are made and are easy to track – without you needing to do anything.
Read about Australian Toll Roads.